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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ruth M. Jackson

Ruth M. Jackson

October 25, 2024

5  out of  5
rating by Ruth M. Jackson
"Worked with Vivianne between 7/21-7/24, 2024 to have a name removed from my insurance policy. She was very helpful, efficient, and kind. I was out town for medical reasons. I explained my situation to her and she arranged to send me the required signature form via e-mail which I signed and returned today to resolve the issue. Vivianne is a real asset to your company! Ruth M. Jackson"
We responded:
"Hello Mrs. Jackson. Thank you so much for taking the time to give us a 5 stars review - more so, relating your experience with Vivianne. Please know that I will make sure that she is acknowledged for your very pleasant feedback. Best regards, Maria Abrigo"
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Nalleli Moreno

October 3, 2024

5  out of  5
rating by Nalleli Moreno
"Maria Abrigo and her team always provide excellent service, they are a group of extremely skilled individuals that clearly know what they are doing. Highly recommend them if you’re in the market for Auto, Life or Health insurance. PS. They offer coffee ☕️"
We responded:
"Thank you so much Nalleli. It is our commitment to explain to our clients their insurance coverages and to answer any questions they may have. Please continue to refer us to your family and friends. We appreciate your business."
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Lechuga

October 1, 2024

1  out of  5
rating by Lechuga
"You’re better off going somewhere else, too many hidden policies that come up after you close a deal. They will pretend like I’m not even one of their clients. This place is unethical in a way that you wouldn’t believe it if I told you."
We responded:
"Thank you for your feedback. Like the previous response, I am not showing your information as my client. I am wondering if you are also related to the previous person who gave me 1 star. I am sorry that you have gone out of your way to give the 1 star review … i just hope that I know what your intentions are… If you have any questions please call me at my office (951) 782-8450. Please be aware that statewide premium increase were implemented in California. The amount you pay for auto insurance is determined by many factors such as driver experience, coverages selected, where you live, the kind of car you drive, how your car is sued, who drives the car and information from consumer reports, as well as applicable discounts and surcharges. Additionally, consumer data indicates people are driving more than previous years, increasing loss frequency and severity. Meanwhile, insurers continue to face challenges with supply chain disruptions, inflation and staggering increases in the cost of replacement parts, car repairs and medical care associated with automobile accidents. Therefore, we must continuously monitor and adjust rates to reflect the fluctuating industry trends and to accurately match price to risk. State Farm is committed to offering a wide range of coverage options at a competitive price. "
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Olivia Ortiz

September 14, 2024

5  out of  5
rating by Olivia Ortiz
"State Farm has always been helpful, I've been using State Farm for 27 years, I'm very happy with the service. 😊"
We responded:
"Thank you so much for the 5 stars review. You are so much valued and appreciated 🙏🏼"
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Jasmine Jackson

August 26, 2024

5  out of  5
rating by Jasmine Jackson
"She was very helpful and very detailed. I definitely appreciate it. Great customer service."
We responded:
"Thank you so much for your 5 stars review. We truly appreciate your feedback."
Profile photo of Guillermina Zamora

Guillermina Zamora

August 21, 2024

1  out of  5
rating by Guillermina Zamora
"Pésimo agarré una póliza para el carro de mi hijo me dieron un precio total de $1685 por seis meses y ahora quieren que les pague más dinero que porque las pólizas subieron quieren que les pague $105 más Y quieren que les esté pagando cada mes $22 que por un seguro de vida qué yo nunca les pedí no vayan por favor se van a decepcionar igual que yo son unos ladrones atrás de un escritorio."
We responded:
"Thank you for your feedback. I am not able to pull your file as part of my client household, however, let me address some of your concerns. Please be aware that statewide premium increase were implemented in California. The amount you pay for auto insurance is determined by many factors such as driver experience, coverages selected, where you live, the kind of car you drive, how your car is sued, who drives the car and information from consumer reports, as well as applicable discounts and surcharges. Additionally, consumer data indicates people are driving more than previous years, increasing loss frequency and severity. Meanwhile, insurers continue to face challenges with supply chain disruptions, inflation and staggering increases in the cost of replacement parts, car repairs and medical care associated with automobile accidents. Therefore, we must continuously monitor and adjust rates to reflect the fluctuating industry trends and to accurately match price to risk. State Farm is committed to offering a wide range of coverage options at a competitive price. We regret that you are dissatisfied with the increase in premium. Unfortunately, rate increases are necessary at times to cover future claims and expenses, and we are required to apply our rating plan consistently to all policyholders. The cost of insurance is a shared risk for all consumers, even when household's claim activity is minimal or non-existent. I would like to discuss several options that may lower your premium, please call my office at (951) 782-8450. "
Profile photo of Kazem Aldarawsheh

Kazem Aldarawsheh

July 18, 2024

5  out of  5
rating by Kazem Aldarawsheh
"Great service Mr David Scott very professional Thank you"
We responded:
"Thank you so much for your review. Our team highly appreciates your feedback. I will make sure that David is complimented for his service."
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Vikki Loew

July 15, 2024

5  out of  5
rating by Vikki Loew
"Vivian was very professional and knowledgeable...in addition offered additional services .... I felt like she went above and beyond to make my experience very pleasant. thank you!"
We responded:
"Thank you so much for your 5 stars review. Vivianne is a very valuable part of our agency and she has been commended by our clients multiple times. I will make he know of your review ... We appreciate your business!"
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teresa ramirez

June 18, 2024

5  out of  5
rating by teresa ramirez
"Vivian is always such a great big help ! Thanks Girl for the savingss and support"
We responded:
"Vivianne is a very diligent team member and goes out of her way to explain and help you with any concern. Thank you so much for review. I will make sure that Vivianne is complimented. ."
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Jo Santos

June 18, 2024

5  out of  5
rating by Jo Santos
"Vivianne was very easy to work with. She’s jovial but very professional. She’s very responsive and knowledgeable. Impeccable customer service."
We responded:
"Thank you so much for your great 5stars review of Vivianne and our office. I appreciate the trust. Vivianne is very reliable. Welcome to our office."
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Jesy Amaro

June 17, 2024

5  out of  5
rating by Jesy Amaro
"I called, concerned about my quote increase and VIVIENNE was the most KINDEST and HELPFUL! She was able to answer all my questions, regarding my membership. With her help I was able to resolve my concerns, and was able to accept other offfers that were benefiting to me. THANK YOU VIVIENNE!!! 🤝✨"
We responded:
"Thank you so much for your 5 stars review. I will make sure that Vivianne is complemented for your review. I appreciate your business!"
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Life With Naomi

June 7, 2024

5  out of  5
rating by Life With Naomi
"Vivian is very helpful ! She was very informative !"
We responded:
"Thank you for the review. I will make sure that Vivianne is complimented for your great feedback. Have a great holiday season."
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Sahara Gomez

May 24, 2024

5  out of  5
rating by Sahara Gomez
"Very knowledgeable, kind and patient. Worked wonders to get us a quote we liked."
We responded:
"Thank you so much for your 5 stars review. We appreciate your business."
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Ananise Scott

May 15, 2024

5  out of  5
rating by Ananise Scott
"Molly Cabeza really gave me excellent customer service and helped me resolve my issue. Molly Cabeza made me feel very comfortable and at ease with conducting business with State Farm. She definitely made the whole process a positive experience."
We responded:
"Thank you so much for taking the time to review how Molly has serviced you. She is a good team player and very customer service oriented."
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Vincent

May 13, 2024

5  out of  5
rating by Vincent
"I spoke with Jesse Good customer nice and easy to talk to explained everything in good detail 100% would recommend !"
We responded:
"Thank you so much for your 5 stars review. Here at our office, we strive to provide the best customer service by explaining to our clients about your insurance."
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Vintrisk

April 30, 2024

5  out of  5
rating by Vintrisk
"Excellent Staff and great care of members"
We responded:
"Thank you so much for your 5 stars review. "
Profile photo of Jesus Datu

Jesus Datu

April 12, 2024

5  out of  5
rating by Jesus Datu
"Very nice talking to Vivianne, she explain everything that you want to know."
We responded:
"Thank you so much for taking the time to review our office. We appreciate your business."
Profile photo of Joy Redondo

Joy Redondo

March 26, 2024

5  out of  5
rating by Joy Redondo
"I was referred to this office by my sister. Vivianne was extremely helpful and a delight to speak with. I received the best quote from her so I went ahead and signed up."
We responded:
"Thank you so much for your review. We appreciate your business. Vivianne has been a part of team for 7 years now and she has received good reviews from clients she has serviced. "
Profile photo of Venkatkrishna Kandala

Venkatkrishna Kandala

March 1, 2024

5  out of  5
rating by Venkatkrishna Kandala
"Vivian has always been very courteous and helpful."
We responded:
"Thank you so very much for your 5stars review."
Profile photo of Allen Philip Gapuz

Allen Philip Gapuz

February 26, 2024

5  out of  5
rating by Allen Philip Gapuz
"Very helpful and very patient in answering all my questions... keep it up!"
We responded:
"Thank you so much for your 5 stars review. You are most appreciated."
Profile photo of Daniel Palacios

Daniel Palacios

February 9, 2024

5  out of  5
rating by Daniel Palacios
"Vivian and staff were very helpful and helping me with reinstating my vehicle after a miscommunication so happy to have them on my side when I need them the most thank you and I will recommend you to my friends and family. Sincerely, Daniel Palacios."
We responded:
"YES WE ARE ON YOUR SIDE!!! Me and my team are definitely your advocates for insurance. Thank you so much for your 5 stars review and referral. I have always treasured you as one of my clients who have been in my office since I started as an agent. I appreciate your business!"
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PJ Pacleb

February 6, 2024

5  out of  5
rating by PJ Pacleb
"Vivianne was amazing. Great customer service!"
We responded:
"Thank you so much PJ. We appreciate your business."
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Karen Lopez

February 1, 2024

5  out of  5
rating by Karen Lopez
"Vivianne was very friendly and I appreciated her helpful knowledge"
We responded:
"Thank you so much for your 5 stars review. Vivianne is an essential part of our team. Rest assured, I will send her your compliment."
Profile photo of Kassandra Diaz

Kassandra Diaz

January 31, 2024

5  out of  5
rating by Kassandra Diaz
"Alex is always so helpful when dealing with customers."
We responded:
"Thank you so much Kassandra for the 5 stars review. Alex has been an essential part of our team for more than a year now. I will make sure to send her your compliment. "
Profile photo of Tadeo Paras

Tadeo Paras

January 25, 2024

5  out of  5
rating by Tadeo Paras
"Amazing service and great staff. I highly recommend getting your insurance here."
We responded:
"Thank you for much for your recommendation. We appreciate you."